Scrabulary Word of the Day #863 02/02/20 "PROFICE"

PROFICE = PROFICIENT + PRECISE

My co-worker was on the phone with a member trying to help the member with their online payment information.  She was going to transfer the member to our automated phone system to make a payment so they could add their credit card information into the system for monthly automatic payments. As she was instructing the member, she said: 

 "Please bear with the automated phone system.  The automated voice is very "profice". 

We had a laugh because not only did she use the word once, but when the member asked her what she meant, she said "profice" again and had to explain that she had inadvertently combined two words together and had to explain which words and it just became comical. I can only imagine the look on the member's face trying to understand my co-worker's instructions.

My co-worker brings joy to my job!

~Scrabulary Chris :D