My co-worker was on the phone with a member trying to help the member with their online payment information. She was going to transfer the member to our automated phone system to make a payment so they could add their credit card information into the system for monthly automatic payments. As she was instructing the member, she said:
"Please bear with the automated phone system. The automated voice is very "profice".
My co-worker brings joy to my job!
~Scrabulary Chris :D
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